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2013 European Outsourcing Association Awards and Best Practice shortlist

25 Apr
Published by gruti
NOA outsourcing

Today, 25th April 2013, in Amsterdam at the NH Grand Hotel Krasnapolsky will be announced the shortlist for the European Outsourcing Association Awards. In these year event are taking part a record number of participants judged by a panel of professional figures in the industry.

The shortlist of companies competing for the award is divided into section and specialities and the names showing are a testimony of the high standard applied for the selection. Here is the list:

BPO Contract of the Year                                                                         
• CBRE
• Centrica - WNS, EXL & Genpact
• DLA Piper UK LLP
• eClerx Services Ltd
• Infosys BPO and Orange Business Services

IT Outsourcing Project of the Year                                                                 
• Aletea SPA
• DLA Piper UK LLP
• EPAM System Inc

Outsourcing Service Provider of the Year                                                           
• 60k Ltd
• CBRE
• HCL
• Luxoft
• Sitel

Outsourcing Advisory of the Year                                                                   
• Bird & Bird LLP
• CMS
• eClerx Services Ltd - Reviewing Captive Operations
• Elix-IRR
• Olswang

Offshoring Destination of the Year                                                                 
• Russia (Luxoft)
• Serbia (Sitel)
• South Africa (BPeSA)

Outsourcing End-user of the Year                                                                   
• Momentive
• National Rail Enquiries
• Smiths Medical

Award for Innovation in Outsourcing                                                               
• Capgemini BPO
• eClerx Services Ltd - Zero Budget Outsourcing
• HML
• Software Improvement Group
• SPi Global
• Sykes Global Services and Genworth

Award for Corporate Social Responsibility                                                         
• Avasant
• Capgemini BPO
• Centrica
• Teleperformance EMEA

Award for Best Multi-sourcing Project of the Year                                                   
• 60k Ltd
• Centrica - WNS, EXL & Genpact
• National Rail Enquiries

Outsourcing Works - Award for Delivering Business Value in a Pan-European Outsourcing Project   
• Aletea SPA
• Capgemini BPO and Coca-Cola Enterprises
• eClerx Services Ltd - Global Parts Selector Launch and Expansion
• eClerx Services Ltd - Streamlining Billing
• Genpact
• Infosys BPO and Orange Business Services

Outsourcing Works - Award for Delivering Business Value in a Single European Outsourcing Project 
• Aletea SPA
• eClerx Services Ltd - 4P Exploratory Analysis and Forecasting Simulator
• Sitel and John Lewis
• VFS
• Wipro Technologies – BPO

NOA , National Outsource Association has 25 years of experience and now counts numerous associates listing the major blue chip companies.

SMB can, by looking at some of the projects presented, take inspiration for their commercial activity for the next 6 to 12 months where they are still going to face tough market conditions due to the persistent financial crisis.

At Helios Marketing Solutions we have already put in place a plan for those ICT companies who want to explore the market for outsourcing projects with either lead generation campaigns and/or market research activities. The plan includes short and sharp campaigns designed to have minimal financial impact for what concernes the cists and maximum output for what is concerning the results. This can be achieved as one of the benefit of our training program designed to maximise the potential of our already specialised team of multilingual agents.

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